FAQ
What’s the difference between a Bluetooth player and a streaming player?
Bluetooth is simple and portable, best for convenience. Streaming players offer higher sound quality and more stable, feature-rich experiences—ideal for serious music lovers. Here are the primary differences:
| Feature | Bluetooth Player | Streaming Player |
|---|---|---|
| Connection Method | Bluetooth (direct device-to-device) | Wi-Fi or Ethernet (network-based) |
| Range | Up to ~30 feet (10 meters) | Whole-home coverage (within network) |
| Audio Quality | Compressed, varies by codec (e.g., SBC, AAC, aptX) | High-quality, often supports lossless or hi-res |
| Music Source | From your device (phone, tablet, etc.) | Directly from online services or local media server |
| Interruption Risk | Calls/notifications may interrupt playback | Continues playing even if your phone disconnects |
| Best For | Casual listening, portability | Home audio systems, audiophiles, multi-room setups |
| Example Use Case | Playing music from your phone at a picnic | Streaming TIDAL or Spotify at home via AirPlay 2 |
First, check and make sure your phone and the streamer are connected to the same local Wi-Fi network—otherwise, your phone won’t be able to find the streamer.
Also, it’s possible that your phone has disabled the “Local Network” access for your music app, which would prevent the app from finding other devices on the network. Go to your phone’s settings, find the permissions for your music app, and make sure “Local Network” access is turned on.
It could be because your phone has set your music app to battery saver mode. When your phone hasn’t been used for a while, it may automatically close the app running in the background to save power, which can cause your music to stop playing. To fix this, go to your phone’s app settings and turn off battery saver mode for the music app you’re using.
If you want to switch to a different music app while casting, make sure to first disconnect the current app from the streamer. Once it’s disconnected, you can go to the new music app and start casting from there.
First, make sure the steamer is powered off. Then, plug the Ethernet cable into the steamer’s network port. When you power it on, it will automatically switch from Wi-Fi to a wired connection.
First, check if your phone and the steamer are connected to the same local Wi-Fi network. If they are, try closing your music app completely (remove it from the background), then reopen it and search for the steamer again.
No, Optical/Coaxial and USB cannot output at the same time. When there’s no USB cable connected, the steamer automatically uses Optical/Coaxial output. Once a USB cable is connected, it automatically switches to USB output.